At Truck Wala, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and services.
Information We Collect:
- Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and payment details.
- Usage Information: We gather information about how you interact with our App, including your device information, IP address, and usage patterns.
- Location Data: With your consent, we may collect precise location data to provide services such as real-time tracking and route optimization.
How We Use Your Information:
- To Provide Services: We use your information to deliver the services you request, including processing shipments, managing accounts, and optimizing routes.
- Communication: We may use your contact information to communicate with you about service updates, account status, and promotional offers.
- Improvement of Services: Your information helps us analyze usage trends and preferences to improve our App’s functionality, performance, and user experience.
Data Sharing and Disclosure:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and logistics partners.
- Legal Compliance: We may disclose your information if required by law, legal process, or government request.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Choices:
- Access and Control: You may access, update, or delete your personal information through the App settings. You can also contact us to request access or correction of your data.
- Marketing Preferences: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy:
We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any significant updates through the App or other communication channels.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@truckwala.co.in.
Effective Date: [01-07-2024]
This Privacy Policy is effective as of the date indicated above and governs the collection, use, and disclosure of information collected through our App and services.
Thank you for trusting Truck Wala with your logistics needs. We are committed to safeguarding your privacy and providing you with a secure and efficient experience.